1. Scope of this Policy
This Privacy Policy explains how CritikHub collects, uses, and protects information when you visit our website, create an account, submit music, publish reviews, or interact with our services.
This template is tailored for CritikHub operations and should be reviewed by qualified legal counsel before final publication.
2. Information We Collect
We collect information you provide directly, information generated through your activity, and technical data from your device or browser.
- Account data: name, email address, password hash, role, and profile details.
- Content data: submissions, reviews, scores, comments, uploaded media metadata, and moderation notes.
- Usage data: pages visited, interactions, feature usage, session timestamps, and referral pages.
- Technical data: IP address, browser type, operating system, device identifiers, and diagnostic logs.
3. How We Use Your Information
We process your information to operate, improve, and secure the platform, including to:
- Create and manage user accounts.
- Publish reviews, ratings, and creator submissions.
- Provide customer support and service communications.
- Monitor abuse, enforce policies, and protect platform integrity.
- Analyze product usage and improve user experience.
- Comply with legal obligations.
4. Lawful Bases for Processing
Where applicable, we process personal data based on one or more lawful bases: contract performance, legitimate interests, legal compliance, and consent (for specific optional activities such as non-essential cookies or marketing updates).
7. Data Retention
We retain data only for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary by data type, account status, and regulatory requirements.
8. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your data, and to request portability.
You may also be able to withdraw consent where processing is based on consent.
9. Data Security
We use administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
No system is completely secure, but we continuously improve our controls and monitoring practices.
10. Contact and Policy Updates
If you have privacy questions or requests, contact us through our official support channels.
We may update this policy as our product and legal obligations evolve. Material changes will be reflected by updating the date on this page.